Mobile support

Follow below steps:

Note: Your user will have to configure Security Questions for this feature.

• Search miniOrange 2-Factor plugin and click on the Login Settings tab.

• Search Mobile Support feature in the Login Settings tab and Enable checkbox to Enable Mobile Support for Users.

  

• Click on the Save Settings.

• Open your site in the mobile browser then enter Username and Password and click on Log In.

  

• Then 2-factor Login pop up comes with Security questions as the Two Factor method so by answering these questions user will validate their account.

  

• Every site has mobile support but When you are working with our mobile support feature what is different?

  Let’s see the difference with the help of Example:
  If the User sets Push Notification as the 2-Factor Authentication method and Enables mobile support feature. Then even if the user has set Push notification as 2-factor he will be prompted for Security Questions.
  Desktop Two Factor Login pop up window :

Mobile 2-Factor Login pop up window: