Troubleshooting

Troubleshooting tab provides links to download the necessary information like application log file required to troubleshoot any issue.

You can see below links to enable debug logs for the plugin and download the logs and other files required to troubleshoot your issue. You can also send all this information to the miniOrange support team for further troubleshooting.

The following links are given below:

1. https://faq.miniorange.com/knowledgebase/get-jira-oauth-client-add-logs/
2. https://faq.miniorange.com/knowledgebase/get-confluence-oauth-client-addon-logs/
3. https://faq.miniorange.com/knowledgebase/get-bitbucket-oauth-client-addon-logs/
4. https://faq.miniorange.com/knowledgebase/get-bamboo-oauth-client-addon-logs/

In case of any query, you can reach out to us using our customer portal or Support Widget from the plugin or mail it to atlassiansupport@xecurify.com