Custom Messages

Joomla Multi-Factor Authentication | 2-Step Verification for Joomla

In this tab, administrators can customize OTP-related messages displayed to users during the Multi-Factor Authentication (MFA) setup process.
This customization helps enhance user experience, clarity, and branding consistency. Admins have full control over the following system messages:

Email Messages

These messages are shown to users during the email-based OTP verification process.

  • Success OTP Message
    Shown when the OTP is successfully sent to the user’s email.

  • Error OTP Message
    Displayed when there’s an error sending or verifying the email OTP.

  • Invalid Format Message
    Triggered when the email address is in the incorrect format.

  • Blocked Email Message
    Displayed when a restricted or blacklisted email address is used.

Note: Use ##email## as a placeholder to dynamically insert the user's email address in messages.

SMS/Mobile Messages

These messages are shown during the SMS-based OTP verification process.

  • Success OTP Message
    Shown when the OTP is successfully sent to the user's mobile number.

  • Error OTP Message
    Displayed when there’s an issue sending or verifying the SMS OTP.

  • Invalid Format Message
    Triggered when the phone number is in the invalid format.

  • Blocked Country Code Message
    Displayed when the user attempts to verify using a phone number from a blocked country code.

Note: Use ##phone## as a placeholder to insert the user's phone number in SMS-related messages.

Common Messages

  • Invalid OTP Message
    Displayed when the user enters an incorrect OTP.