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Error Codes

When connecting WordPress to Salesforce, you may encounter certain error codes during the OAuth authorization or data synchronization process.

Below is a detailed explanation of each error code, its reason, and recommended actions.

 

MOSFSYNCERR001 – Invalid Client Credentials

Reason:

This error occurs when any of the following required Salesforce Connected App credentials are missing or incorrect:

  • Client ID
  • Client Secret
  • Redirect URI

It can also occur if Salesforce has not yet reflected changes in the Connected App (may take time).

Resolution:

  • Verify that Client ID, Client Secret, and Redirect URI in the plugin match the Salesforce Connected App configuration.
  • If you recently created or updated the Connected App, wait for changes to reflect.
  • Re-save the configuration after confirming details.

 

MOSFSYNCERR002 – Salesforce Returned an Error

Reason:

Salesforce returned an error message during client credential authentication. The specific error description will be displayed in the alert.

Resolution:

  • Review the error message displayed.
  • Common causes include:
    • Invalid credentials.
    • Missing or incorrect OAuth scopes.
  • Correct configuration and retry authorization.

 

MOSFSYNCERR003 – WordPress Returned an Error Object

Reason:

A WordPress error occurred during the Salesforce authorization process.

Resolution:

  • Review the error description provided in the alert.
  • Check:
    • Network connectivity between WordPress and Salesforce.

 

MOSFSYNCERR004 – Unknown Authorization Error

Reason:

An unknown issue occurred during the Salesforce authorization process.

Resolution:

  • Retry the authorization process.
  • If the issue persists:
    • Check plugin logs and PHP error logs.
    • Contact support with log details.

 

MOSFSYNCERR005 – Unknown Error (Details in Message)

Reason:

A general error occurred. Details will be displayed in the error message.

Resolution:

  • Review the message shown in the alert.
  • Take corrective action based on the description.
  • Enable debug logs if clarification is needed.

 

MOSFSYNCERR006 – Salesforce Object Sync Error

Reason:

Salesforce returned an error while syncing an object. The exact message will be displayed in the alert.

Resolution:

  • Review the error message.
  • Ensure:
    • The Salesforce object and fields exist.
    • The authenticated Salesforce user has required permissions.
  • Correct issues and retry sync.

For more information visit our Object Data Sync for Salesforce page or mail us at salesforcesupport@xecurify.com.