Error Codes

When connecting WordPress to Salesforce, you may encounter certain error codes during the OAuth authorization or data synchronization process.

Below is a detailed explanation of each error code, its reason, and recommended actions.

MOSFSYNCERR001 – Invalid Client Credentials

Reason:

This error occurs when any of the following required Salesforce Connected App credentials are missing or incorrect:

• Client ID
• Client Secret
• Redirect URI

It can also occur if Salesforce has not yet reflected changes in the Connected App (may take time).

Resolution:

• Verify that Client ID, Client Secret, and Redirect URI in the plugin match the Salesforce Connected App configuration.
• If you recently created or updated the Connected App, wait for changes to reflect.
• Re-save the configuration after confirming details.

MOSFSYNCERR002 – Salesforce Returned an Error

Reason:

Salesforce returned an error message during client credential authentication. The specific error description will be displayed in the alert.

Resolution:

• Review the error message displayed.
• Common causes include:
  • Invalid credentials.
  • Missing or incorrect OAuth scopes.
• Correct configuration and retry authorization.

MOSFSYNCERR003 – WordPress Returned an Error Object

Reason:

A WordPress error occurred during the Salesforce authorization process.

Resolution:

• Review the error description provided in the alert.
• Check:
  • Network connectivity between WordPress and Salesforce.

MOSFSYNCERR004 – Unknown Authorization Error

Reason:

An unknown issue occurred during the Salesforce authorization process.

Resolution:

• Retry the authorization process.
• If the issue persists:
  • Check plugin logs and PHP error logs.
  • Contact support with log details.

MOSFSYNCERR005 – Unknown Error (Details in Message)

Reason:

A general error occurred. Details will be displayed in the error message.

Resolution:

• Review the message shown in the alert.
• Take corrective action based on the description.
• Enable debug logs if clarification is needed.

MOSFSYNCERR006 – Salesforce Object Sync Error

Reason:

Salesforce returned an error while syncing an object. The exact message will be displayed in the alert.

Resolution:

• Review the error message.
• Ensure:
  • The Salesforce object and fields exist.
  • The authenticated Salesforce user has required permissions.
• Correct issues and retry sync.

For more information visit our Object Data Sync for Salesforce page or mail us at salesforcesupport@xecurify.com.