Notification Email Templates

Feature Description

Merchants can customize notification email templates used in important Shopify B2B workflows from the Customer Accounts Login app. You can tailor messages for events such as company approval, company rejection, and email & phone OTP sent, so customers see consistent branding and clear instructions. For each event, use the default template or create a new template from scratch to match your tone and requirements.

Setup Instructions

  • Open Shopify admin dashboard and launch the Customer Accounts Login application.

    Open the Shopify Customer Accounts Login Application

  • In the left navigation, click Notification Templates.

  • Open Email OTP, Phone OTP, Company Approval, or Company Rejection.

  • Keep Use Default Template, or select Use Custom Template and edit the email.

  • Click Save.

    Email OTP, Phone OTP, Company Approval, and Company Rejection email templates