Restrict Users from Checking Out

Applies to : Scale or Higher plans

Feature Description

Using this feature, you can restrict users from checking out if their shipping state is not eligible for delivery. Follow the steps below to set up the restriction on checkout:

Setup Instructions
  • Navigate to the Apps >> LockOn- Restrict Store application.

    Shopify LockOn - Navigate to Shopify LockOn App

  • Click on the Create lock button.

    Shopify LockOn - Click on Create Lock

  • Provide a name for your lock.

    Shopify LockOn - Provide Lock name

  • Choose Prevent Checkout from the options provided under What to lock section.

    Shopify LockOn - Choose parts to lock

  • In the Control Access section, select State as the lock criteria.

  • Choose the states from where you want to restrict users from checking out.

    Shopify LockOn - Country Restriction criteria

  • Enable the Do not restrict logged-out users option if you want the checkout restriction to apply only to logged-in customers. When this is turned on, logged-out users will be able to proceed to checkout without being blocked by this lock.

    Shopify LockOn - Do not restrict logged-out users

  • You can apply the lock immediately or schedule it to activate at a specific time. Set a custom duration for the lock to automatically restrict or reopen access based on your store's needs.

    Shopify LockOn - Schedule Lock

  • Click on Save.

  • Navigate to Settings.

    Shopify LockOn - Navigate to Settings.

  • Go to the Checkout option.

    Shopify LockOn - Go to the Checkout option

  • Scroll down to Checkout rules and click on Add rule.

    Shopify LockOn - Scroll down to Checkout rules and click on Add rule

  • Select LockOn application.

    Shopify LockOn - Select LockOn application

  • Click on Save and then click on Turn on.

    Shopify LockOn - Click on Save and then click on Turn on.

Contact us at shopifysupport@xecurify.com to enable this feature on your Shopify Store.