Okta

If you're setting up Single Sign-On (SSO) with Okta, you might come across some error codes. We've compiled a list of these error codes and their corresponding solutions to help you troubleshoot any issues that may come up during the process. So, refer to this table to fix any problems you may face while setting up SSO with Okta.

Error Description
"400 Bad Request Your request resulted in an error" To fix this issue, please configure the correct Client ID and Okta domain in authorization endpoint in the plugin. You can refer to this step to configure correct client ID and this step to configure correct Okta domain from the setup guide.
The client secret supplied for a confidential client is invalid To fix this issue, please configure the correct Client Secret in the plugin. You can refer to this step to configure correct client secret from the setup guide.
No+scopes+were+requested This error is shown when Scope is not configured in the plugin. Please configure the scope in the plugin using this setup guide.
our request resulted in an error. The 'redirect_uri' parameter must be a Login redirect URI in the client app settings To fix this issue, please configure the correct Redirect url in the Okta Developer application from the plugin . You can refer to this step in the setup guide.
Cannot supply multiple client credentials. Use one of the following: credentials in the Authorization header, credentials in the post body, or a client_assertion in the post body To fix this issue, please make sure that you choose only one option in the checkbox labeled "Send Client Credentials" in the plugin . You can refer to this step in the setup guide.
Invalid Response received To fix this issue, please configure the correct Okta domain in authorization endpoint in the plugin. You can refer to this step to configure correct Okta domain in the setup guide.
User is not assigned to the client application To fix this issue, please assign the okta sso application to the user facing this error. You can refer to this step to assign the okta application to that user.